Privacy Policy

Digital Vemula is a digital marketing agency based in Hyderabad, Telangana, India, serving businesses across India.

Website: https://digitalvemula.com

Contact: Please use the contact details published on our website to submit privacy-related questions or requests.

For the purposes of applicable data protection laws, Digital Vemula is responsible for the personal information it collects through its own website, subject to the role it performs in each processing activity.

We may collect the following categories of information, depending on how you interact with our website and services.

A. Information You Provide

When you contact us, submit an enquiry, request a strategy call, or discuss a potential project, you may provide information such as:

• Name
• Email address
• Phone number
• Business or company name
• Website URL
• Industry and business details
• Services you are interested in
• Project requirements, budget range, and other information you choose to share

B. Information Collected Automatically

When you visit our website, certain technical information may be collected automatically by our website infrastructure or enabled third-party tools. Depending on the configuration, this may include:

• IP address and approximate location derived from it
• Browser type and device information
• Operating system
• Pages visited and time spent on the website
• Referring pages and links
• Website interactions and diagnostic information

The information collected depends on our hosting provider, website configuration, and the analytics or security tools in use.

C. Cookies and Similar Technologies

Our website may use cookies or similar technologies to support essential website functions, remember preferences, understand website usage, or measure advertising performance.

The types of cookies used may include:

• Essential cookies: Support core website functionality and security.
• Analytics cookies: Help us understand website traffic and visitor interactions.
• Advertising and measurement cookies: Where enabled, help measure advertising activity or campaign performance.

Where required by applicable law, non-essential cookies and similar technologies will be used only after obtaining the appropriate consent. You may also be able to manage cookies through your browser settings or any cookie preference controls provided on our website.

Disabling certain cookies may affect some website features.

We may use personal information for the following purposes:

• To respond to enquiries and requests for information.
• To schedule and conduct strategy calls or project discussions.
• To prepare proposals, quotations, and service recommendations.
• To provide, manage, and improve our services.
• To communicate about projects, deliverables, and relevant business matters.
• To maintain website security and prevent misuse.
• To understand website performance and improve user experience.
• To measure marketing and advertising performance where appropriate tools are enabled.
• To comply with applicable legal obligations and resolve disputes.

We will process personal information only for purposes supported by an applicable legal basis, including consent where required.

Depending on the circumstances and applicable law, we may process personal information based on:

• Your consent.
• Steps taken at your request before entering into a contract.
• The performance of a contract or delivery of agreed services.
• Compliance with applicable legal obligations.
• Other lawful grounds available under applicable data protection legislation.

Where processing relies on consent, you may withdraw that consent subject to applicable law. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal.

We do not sell personal information as a standalone business activity. We may share information when necessary for the purposes described in this policy, including with:

Service Providers

We may use third-party providers for website hosting, website maintenance, analytics, scheduling, communication, security, and related business operations.

Advertising and Analytics Platforms

If configured on our website, services such as Google Analytics, Google Ads conversion measurement, or Meta Pixel may process certain online activity or identifiers to help measure website usage and advertising performance. Their use depends on our actual website configuration, applicable consent requirements, and the relevant provider's terms and privacy practices.

Professional Advisers

We may share relevant information with legal, accounting, or other professional advisers when reasonably necessary.

Legal and Regulatory Authorities

We may disclose information when required by applicable law, a valid legal process, or a lawful request from a competent authority.

Business Transfers

If our business undergoes a merger, restructuring, acquisition, or transfer, relevant information may be disclosed as part of that process, subject to applicable legal safeguards.

We expect relevant service providers to handle personal information appropriately and only for authorized purposes.

Our website may link to third-party websites or use third-party tools. These services operate under their own terms and privacy policies.

We do not control the privacy practices of external websites. We encourage you to review their policies before providing personal information or interacting with their services.

Examples of providers that may be relevant, depending on our configuration, include Google, Meta, website hosting providers, analytics services, and appointment scheduling tools.

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including responding to enquiries, managing client relationships, maintaining business records, resolving disputes, and meeting legal obligations.

Retention periods may vary depending on the type of information, the purpose for which it was collected, and applicable legal requirements.

When information is no longer required, we will take reasonable steps to delete it or anonymize it, subject to applicable law and legitimate record-retention needs.

We take reasonable technical and organizational measures intended to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.

However, no website, online service, or electronic transmission can be guaranteed to be completely secure. We therefore cannot promise absolute security.

If a personal data breach occurs, we will take appropriate steps in accordance with applicable legal requirements.

Depending on the applicable law and your circumstances, you may have rights relating to your personal information, which may include:

• Requesting access to information about the personal data we process.
• Requesting correction of inaccurate or incomplete information.
• Requesting deletion of personal information where legally applicable.
• Withdrawing consent where processing relies on consent.
• Raising concerns or submitting a privacy-related complaint.
• Exercising other rights available under applicable data protection laws.

To make a request, please contact us using the contact details published on our website. We may need to verify your identity before responding.

We will consider and respond to requests in accordance with applicable law. Some information may need to be retained where a legal obligation or other lawful basis applies.

Digital Vemula aims to handle personal information in accordance with applicable Indian data protection and privacy laws, including the Digital Personal Data Protection Act, 2023, and relevant rules and requirements to the extent applicable and in force.

The rights, obligations, exemptions, and commencement provisions applicable to a particular processing activity may depend on the law and rules in force at the relevant time.

Where applicable, we will follow the requirements relating to notice, consent, security safeguards, individual rights, and personal data breach handling.

Our website and services are intended for businesses and adults making professional or commercial enquiries. We do not knowingly seek to collect personal information from children through general business enquiry forms.

If you believe a child has provided personal information to us inappropriately, please contact us so that we can assess the matter and take appropriate action as required by applicable law.

Some service providers we use may process or store information outside India. Where personal information is transferred internationally, we will take steps required by applicable law and consider relevant safeguards and restrictions.

The locations in which information is processed depend on the providers and services actually used by our website and business.

We may update this Privacy Policy to reflect changes in our business, website functionality, service providers, technologies, or legal requirements.

The revised version will be published on this page with an updated “Last Updated” date. We encourage you to review this page periodically.

Where required by applicable law, we will provide additional notice or seek consent for material changes.

If you have questions about this Privacy Policy, want to exercise a privacy right, or wish to raise a concern about the handling of your personal information, please contact Digital Vemula using the contact details provided on our website.

We will review privacy-related requests and respond in accordance with applicable law.